FRONT OF HOUSE SHIFT LEAD
PERENN IS A FAST PACED BAKERY, RESTAURANT, GROCERY AND CAFE DEDICATED TO THE CRAFT OF PREPARING AND BAKING QUALITY BREAD AND VIENNOISERIE. WE ARE LOOKING FOR INDIVIDUALS WHO ARE DRIVEN AND SELF MOTIVATED WITH WILLINGNESS TO WORK IN A TEAM ENVIRONMENT AND MAINTAIN CONSTANT PRODUCTIVE COMMUNICATION.
A DAY IN THE LIFE OF A FRONT OF HOUSE SHIFT LEAD MIGHT LOOK LIKE:
- Oversee all FOH associates during your assigned shift to ensure that all FOH roles and responsibilities are being executed to Perenn’s standard
- Lead pre-shift meetings during your assigned shift, making sure that FOH associates are properly informed of new information, specials, and items
- Direct and participate in opening/closing responsibilities with FOH associates, in addition to proficiently opening/closing the tills during your assigned shift, and ensure that cleanliness and maintenance of FOH are maintained
-Lead Rancharrah or Midtown FOH depending on where you are scheduled to work for the day
- Float during your shift and delegate FOH associates in completing impactful tasks throughout the shift, including fulfilling their assigned roles.
- Attend and participate in leadership meetings that require your presence
- Troubleshoot day-to-day issues with customers and FOH associates
- Serve as a point of contact for FOH associates who have questions or concerns
- Assist in the training of new FOH associates
- Oversee, assign, and communicate to FOH associates their mandatory 10 and 30 minute breaks
- Provide excellent hospitality and ensure that guest experiences are always exceptional
- Be able to perform and teach any FOH role or responsibility
- Communicate with the FOH Manager and Assistant Manager on employee personnel and performance issues
-Working at minimum one weekend day
-Other duties as assigned
THE IDEAL CANDIDATE FOR THIS POSITION HAS THE FOLLOWING QUALITIES:
- Excellent communication skills
- Expert multitasking ability
- Proven leadership and interpersonal skills
- Must be able to complete tasks quickly and efficiently
- Must be able to work well as part of a team
- Must be able to work well under pressure
Please apply with aN UPDATED resume and a brief paragraph of WHY YOU ARE INTERESTED IN BECOMING A LEAD:
Perenn is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.